Frequently asked questions
❓ Where do you ship?
We currently ship within the United States only.
❓ How long does shipping take?
Orders are typically processed within 1–3 business days.
❓ Do you sell brand-new or pre-owned items?
Our shop offers a mix of new and carefully selected items.
Each product listing clearly describes the item’s condition so you know exactly what you’re purchasing.
❓ Are collectibles guaranteed to be mint condition?
Item condition is described in each listing. Please review product details carefully before purchasing.
❓ Can I cancel or change my order?
If your order hasn’t shipped yet, contact us as soon as possible and we’ll do our best to help. Once an order has shipped, it can’t be changed or cancelled.
❓ How is shipping calculated?
We use accurate package dimensions and weights so customers see fair, real shipping costs — no inflated flat rates.
❓ Can multiple items ship together?
Yes. If you order multiple items, we may ship them together when possible to ensure safe delivery.
Shipping costs shown at checkout already account for this.
❓ How are items packaged?
Items are packed based on their size and fragility:
Small items ship in padded mailers
Larger or delicate items ship in boxes with protective packing
Collectibles and fragile items are packed with extra care
We choose the safest option for each order.